Refund Policy

Strife offers a free tier that lets you experience the platform — including core simulation features — before purchasing a Premium subscription. We strongly encourage all users to try the free version first to confirm that Strife meets their needs.

You may cancel your Premium subscription at any time from your account page, or directly through Stripe at billing.stripe.com.

When you cancel:

• future billing stops — you will not be charged again,
• Premium access continues until the end of your current billing period,
• after that, your account reverts to the free tier.

Because the free version is available for evaluation and because cancellation prevents all future charges, subscription fees are generally non-refundable once Premium access has been granted, including for partial billing periods that you do not use.

Refund requests may be considered, at Strife's discretion and in accordance with applicable consumer protection laws, in situations such as:

• duplicate charges for the same subscription,
• billing errors or incorrect amounts charged,
• unauthorised transactions on your payment method,
• technical failures that prevent you from using the Service for a meaningful period,
• other exceptional circumstances we consider fair to address.

We review each request on its own merits. Approved refunds are returned to the original payment method.

Refunds are processed by Stripe as our payment processor. To request a refund:

• visit billing.stripe.com and use the link in your Stripe order receipt, or
• contact us at admin@usestrife.io and we will pass the request to Stripe on your behalf.

Please include your order reference (from your Stripe receipt), the email associated with your account, and a short description of the reason for your request.

Approved refunds are issued by Stripe to the original payment method used at checkout. The time taken for the funds to appear depends on your bank or payment provider.

Refunds are handled in accordance with Stripe's Refund Policy at https://www.stripe.com/legal/refund-policy.

This Refund Policy is in addition to, and does not limit or replace, any consumer rights you have under the law of your country of residence (for example, statutory rights of withdrawal for consumers in the EU/UK). Where applicable law gives you stronger rights, those rights continue to apply.

We may update this Refund Policy from time to time. Material changes will be reflected on this page with an updated last-modified date. Continued use of the Service after changes constitutes acceptance of the revised policy.

Seller: Dominic Polihronos (trading as Strife).

For refund or billing questions, contact: admin@usestrife.io. You can also contact Stripe directly at billing.stripe.com.